I have done my fair few internships from art fairs, to magazines, to advertising, to design and beyond. I spent the summers of my youth trying to work out what I wanted to do next, and while I still don’t have an answer, I have learned a lot along the way about myself, about work, and about how to get the most out of an internship.

These are the key pieces of advice I would give to anyone preparing for a summer of going “Hi, I’m the new intern”.

BEFORE

DON’T WORK FOR FREE IF YOU CAN’T AFFORD TO

I’m a big believer in the idea that if you’re adding value to someone’s business you should be paid for it. And if you’re interning you should be adding value, not making tea. So, go for internships where you’re going to be paid. If you can’t find any, look for other ways to get experience – start doing the work for yourself, create your own projects. Not only will this give you hands on experience, being a self-starter who’s passionate enough to just go it alone will translate so well on job applications. As a very last resort, if you really want to get into an office and the only way to do is an unpaid internship, and you’ve asked if you can be paid and they’ve said no, please please please make sure it’s the most economical situation for you. Look for work near places you can stay cheaply, with parents or friends or in your own uni accommodation. Only work for a few days a week to allow you to do a paying job. You should never have to go into debt to work for someone.

BE DISCERNING

You don’t have to apply for all of the internships, you don’t have to apply for any at all if you don’t want to. I’ve always found it’s much better to apply to a selected list of places I actually love, and spending more and effort time on the applications rather than applying to loads and rushing them all.

TAKE A RISK

Interning is the time when you can go a bit wild in what you apply for. If there’s something out of your comfort zone, or your current trajectory but you really want to know more about it – apply! There is absolutely no harm in giving it a go. If you get it, you have the opportunity to know whether or not you like it, rather than regretting never knowing.

REACH OUT

This is something I learned when I was applying for jobs rather than when I was interning, but I wish I had thought about it before. If there’s a company who you really want to work for, write to them. Send them a CV, and a cover letter, and make it something they want to read. I sent out a couple of bespoke creative pieces and letters to companies I really loved and I heard back from them all, and most offered me work experience. While that wasn’t what I was after at the time, I wish I had done it when I was looking for internships.

DURING

GET INVOLVED

Say yes to absolutely every opportunity you’re offered. The more you say yes to, the more you have chance to do and the more you will learn. That means going for lunch with people and getting involved in the social scene as much as it does saying yes to working on anything and everything.

ASK QUESTIONS

This might be obvious, but you can never say it too much. Ask all of the questions. That means ask what something means when you don’t understand. Ask why you’re doing something a certain way if you don’t know. Ask what the next steps of what you’re working on will be. Ask how people do things. Ask what people would want to do with a project if money and time were no object. Ask what advice people would give to their younger self. Ask. Ask. Ask. Oh, and ask where the toilets are.

SET UP MEETINGS WITH EVERYONE

Some companies will do this automatically, but if they don’t, you should set up meetings with as many (senior) members of staff as you can. Then pick their brains about the business, their career path, the industry, the future and collate all of that information. You can learn so much if you take the time and make the effort just to speak to people, they really are where the value is.

ADD SOMETHING EXTRA TO EVERYTHING YOU DO

I was told to do this on my first grad rotation, and it has stood me in such good stead. Add something of yourself, or some added value to whatever you’re doing. That could be anything from adding your own recommendations to a piece of research, to adding summaries at the start of long documents, to pulling out next steps from meeting notes, to seeing there’s a problem in a process and offering a solution. If you add a little bit extra to everything you’re asked to do, you’ll be valued and you’ll be remembered

BE HEARD

I am particularly bad at this still, but make sure you speak up in meetings. You are important, and the things you have to say deserve to be heard. If, like me, you find doing that really intimidating, prepare for meetings by writing down your thoughts and doing a bit of extra research (if you can come armed with numbers always do) on the topic that way you have ideas before you go in.

WRITE EVERYTHING DOWN

This one has two parts. First, write everything down when you’re working. Hear a term you don’t understand? Write it down and ask about it later or google it. Given a task? Write it down so then you know what you’re doing in 3 hours time. Sitting in on a meeting? Write down what happened, it gives you notes to refer to next time and means you can share action points and be more helpful. You get the idea.

Second, write down everything you do and everything you feel about the job as you go. If you’re using your internship to work out if you like a career, this will be absolutely invaluable in the future. It’s easy to look back on things with rose tinted glasses, or to focus on that one thing that went wrong on your last day rather than the overall experience. Having those records to refer to will help give you a truer picture of how you felt when you were actually doing it. Plus, having a record of everything you did and learned is so useful when you’re applying for more jobs and you need to give examples in interviews or on application forms.

AFTER

STAY IN TOUCH

One of the key pieces of advice I have is to stay in touch with the people you worked with, especially if you’re planning on getting into their industry but even if you’re not. The people I’ve met while I’ve been interning have given me career advice, specific tips and tricks and helped me when I was in need of information on another sector. As long as you don’t just pester them, and you give something back whether that’s buying them a coffee when you meet, or offering to help future interns, or sharing your new found wisdom, they are more likely than not going to be happy to help – plus who doesn’t love feeling like they’re wise and admired?

In our office, as in pretty much every office in the country if not the world, you are never more than a metre away from a ballpoint pen. They are everywhere. The majority are BIC biros, but you’ve got all kinds from the fanciest ink ballpoints to the branded versions given out by clients, competitors, and everyone in-between.

While the ballpoint pen is known as a relatively modern invention, the first patent for one was issued in October of 1888 to John Loud. Loud was a leather tanner who desperately wanted to make himself a pen that could write on hides, and his design was based around the idea of a ball in a socket which allowed the ink to roll out. Unfortunately, Loud wasn’t able to make a pen that worked well enough to be commercially successful and his patent lapsed and his attempt was largely forgotten.

Enter Laszlo Biro. Biro was a journalist, so he was always writing and always frustrated by the unreliable and leaky fountain pens he had to use. That was until he happened upon a printing press in Budapest where he saw how fast the new ink they were using could dry, that’s when in his own words he started “thinking how this process could be simplified right down to the level of an ordinary pen.” But he didn’t just think he invented the pen that would solve the problem he faced on a day to day basis.

Biro’s invention had two key components. First, he used a tiny tungsten ball bearing at the tip of the pen in a socket that meant it could roll easily. That ball bearing was constantly inked by a pressurised tube of ink, much in the same way as printing rollers are constantly inked. That pressurised tube meant it was more reliable than previous pens which relied on gravity. The second key component, was the ink his brother György, a chemist, helped him developed which was inspired by the fast-drying ink used in the newspaper printing process.

After being forced to flee from Hungary when war broke out, in 1944, Biro received his first major order of his ‘Eterpen’ which was quickly rebranded to the ‘Biro’ from the RAF. The ordered 30,000 pens, which retailed at that point for the equivalent £27 because they lasted longer and were easier to transport than fountain pens. However, their main selling feature was that the Biro, unlike other pens, still worked at high altitudes meaning it could be used by pilots wherever they were.

After World War II, the pen entered into commercial production. Even though Eversharp secured the rights to Biro’s design in North America and was primed to be the company to bring the Biro to a mass market, Milton Reynolds of Reynolds International Pen Co. had other ideas. On a trip to Buenos Aires Reynolds saw the Biro and its potential and decided to make his own. So, he bought a handful of pens and brought them back to the states with him, and after taking them apart made his own version.

Lawsuits were filed. Insults were thrown. Manufacturing races were had. But Reynolds managed to get his pen, the Reynolds Rocket to the market first on October 29th 1945. I think this description from Time really captures what must have been such an exciting moment in history.

In Manhattan’s Gimbel Bros., Inc., thousands of people all but trampled one another last week to spend $12.50 each for a new fountain pen. The pen was made by Chicago’s Reynolds International Pen Co. In full-page ads, Gimbel’s modestly hailed it as the “fantastic, atomic era, miraculous pen.” It had a tiny ball bearing instead of a point, was guaranteed to need refilling only once every two years, would write under water (handy for mermaids), on paper, cloth, plastic or blotters.

Reynold’s head start paid off. Within 6 months they had made around $5.6 million in sales. But their pens gained a reputation for poor quality. Approximately 1 in every 20 sold was returned. This shoddy craftsmanship allowed the French company BIC, owned by Michel Bich, to start to take over the market. Working to Biro’s patent and separating the pen into 8 component parts, all manufactured by BIC, Bich was able not only to build a superior quality pen but also reduce costs. In 1950, the BIC Cristal pen was launched. In less than a decade, it was the most popular pen of all time. But, however hard Bich tried and however much money was spent on marketing, the ballpoint pen Bich sold would always be known as a Biro.

I love that both Loud and Biro designed their ballpoint pens as a way to overcome problems they faced in their day to day lives, taking inspiration from the materials around them. There’s probably some kind of profound message about designing the world you want rather than settling for the one you have in that, but I mainly just think It’s pretty cool. The next time you use a ballpoint spare a thought for the men who designed it, the men who fought to produce it, and the inky smudgy world we might live in without them.

Are there any more design stories you’d like to hear about? Let me know!

 

Key Sources:

  • Time, Why the Invention of the Ballpoint Pen Was Such a Big Deal
  • ABC, Design Files: The Ballpoint Pen
  • Telegraph, Who was Ladislao José Biro, how did he invent the ballpoint pen and how did it help in World War II?
  • The Gentleman’s Gazette, The Ballpoint Pen Guide

Introvert comes from Latin intro-, “inward,” and vertere, “turning.” It describes a person who tends to turn inward for their inspiration and who draw more energy from being alone than being in a big group. I’m one of those people.

There’s a lot of information out in the world about how tired introverts can get in big social situations, and how we prefer to think alone. But there’s not so much about how our inward turning nature helps us develop certain skills that extroverts might not without even knowing. This particular set of skills, I think, can mean that introverts make great designers*.

INSPIRATION

The same psychological trait that means that introverts can easily become overwhelmed in busy situations means we can also find inspiration anywhere. Hans Eysenck suggests that introverts require less stimulation to be alert and engaged than their extroverted counterparts, which means they require fewer stimuli to find inspiration. This is a super useful skill for any kind of creative pursuit, where you need to keep producing new ideas and finding more inspiration from the world.

PERCEPTION

The best designs come from a place of empathy. In order to produce designs people use and love you have to understand what they need. Introverts can be particularly great at picking up on other people’s emotions, in part because we’re so in tune with our own and in part because we’re so sensitive to shifts in the environment around us. This is a skill that introverts often have to develop, but when mastered and harnessed in the right way it can be incredibly powerful.

PLANNING

Introverts can take much longer to process information than extroverts. While this might sound like a weakness it can actually be a strength. Marti Olsen Lany says that introverts have longer neural pathways for processing information, which means that we involve our long-term memories and previous experiences in decision making. By taking our time when processing information and involving our memories we tend to make more considered decisions and in depth plans. Again, this is useful for pretty much any job, but it’s a particularly useful skill for anyone who has to structure their own work or create the direction for a project.

FOCUS

There’s no getting away from the fact that a lot of the work that designers do has to be done quietly, and alone. Introverts require less dopamine to feel happy and motivated, which means we can get a lot out of quietly pooting along rather than needing to do lots of things to get our kicks. Our energy saving nervous systems set us up perfectly for hours of aligning, and kerning, and making sure that shade of blue is just right.

GETTING TO THE POINT

Introverts are notoriously not the best at small talk. We tend not to get anything, especially enjoyment, out of it. While that’s not great for networking – and it’s certainly something I’m personally trying to work on – it’s actually really good for helping clients get to the point. Introverts enjoy meaningful one on one conversations, which are, in my opinion, one of the best ways to get to the heart of what a client wants and needs. That plus the emotional awareness we discussed above means we often have pretty good bs filters. Skipping the small talk to get to the point and the insightful discussion, speeds up the process of producing significant and impactful work.

 

There are so many great things about being an introvert, so don’t forget that you can make however you’re wired a strength rather than a weakness. I hope this has been a reminder out there to someone out there that even if you’ve developed skills without noticing it, or if they’re just innate, they’re still really useful qualities that can make you great at what you do.

So, to all of my introverted designer friends – go forth and conquer (quietly)!

Also, if you’re looking to hire a designer, don’t overlook us quiet folk – we’ve got a lot to offer even if we don’t always shout about it.

 

*Extroverts make great designers too. They’re great at brainstorming in groups, at fast prototyping, at sharing and presenting their ideas and so much more. Plus, no one is truly one or the other, we all sit somewhere on a scale, and anyone can develop any of the skills I’ve discussed above. I just wanted to write a little something for my introverted pals out there, because I feel like there’s a lot out there about the struggles of being an introvert in an extrovert’s world but not enough about the ways in which introversion can be a real asset.

I’m quite picky about what comes into my inbox these days. I used to give my email address to anything and everything, but now, after having a massive clear out of store subscriptions, I do my very best to only sign up for emails that bring me some joy. These 10 newsletters are some of the best, brightest and most inspirational from my inbox that I would love to pass onto yours.

AUSTIN KLEON

Austin Kleon has been an inspiration of mine for quite a while so it’s always a thrill to get a rundown of the articles and artists who are inspiring him delivered straight to my inbox. Each of his emails includes a list of 10 (or so) links to things he’s seen over the week as well as the occasional doodle and killer book recommendation.

CREATIVE ONLINE STRATEGY

I professed my love for Meighan O’Toole in my run down of inspirational blogs a while ago, so it will come as no surprise that I adore her newsletter as well. Her email correspondence is jampacked full of tips for getting the most out of your online presence as well as her thoughts and musings. I normally get to the end of her emails and feel that bit more prepared to tackle life online. Also, is it weird that because her emails always start Hi Natalie that I like to pretend she’s written just to me?

ANNE T DONAHUE

This is one of the select few newsletters I actively get excited for when it arrives and have to try work pretty hard to save it for the tube ride home. I look forward to it with the same passion and desperate anticipation as I do my mum’s Sunday roast when I’m home. Unlike many of the newsletters on this list, Anne’s is a long personal note rather than a list of other bits of inspiration. She either writes about her own experiences of trying to grow up and find her place or reader’s questions on similar topics. If you’re ever anxious about your place in the world, trying to navigate being a “grown up”, work, life, the usual, this one is so for you. Everything she writes is just so relatable and real, but so damn well written. So well written, in fact it has inspired me to try and improve my own writing. It honestly reads like a letter from a friend every single week. It genuinely makes me feel a bit better, and lighter every week. It’s also damn funny. I just really love it okay?! If that’s not enough for you, she ends each one with a gif of Leo DiCaprio – what more could you want?

BRAIN PICKINGS

The Brain Pickings newsletters isn’t necessarily a creative newsletter but it does inspire me. It is one of the longest on this list and includes a series of articles and thought pieces on everything from design to philosophy to psychology and science which aim to make you think. Every Sunday it encourages me to examine the world in a slightly different way.

MY MORNING ROUTINE

My Morning Routine is pretty much exactly what it says on the tin, it’s interviews with the brightest and most creative folks out there all about their morning routines. That might sound like it would get repetitive but honestly, they’re all so different and each one feels like a private insight into the interviewee’s life. Plus, they really make you reflect on how you use the first hours of the day yourself.

POCKET

I love pocket as a tool. It has got my intense tab habit under control by making it super easy to save and file away articles to read later. I also love using its explore function to find new articles to read that I wouldn’t have found otherwise. The Pocket newsletter makes that second function even easier, it’s a daily digest of the most clicked on articles from around the web, and there always seems to be something that catches my eye in there.

GOOD FUCKING DESIGN ADVICE

GFDA’s newsletter is one of the shortest on this list but it packs a mighty little punch. Every week you get sent one piece of their great, and slightly sweary advice, to give you the kick up the behind that you undoubtedly need.

TINA ROTH EISENBERG

Tina Roth Eisenberg AKA Swiss Miss is one of the most badass creative lady bosses out there. She founded CreativeMornings, co-created a to-do app called TeuxDeux, founded Tattly, a designy temporary tattoo shop as well as a co-working space called FRIENDS. Her newsletter is, much like her blog, an array of the coolest design projects from all of the corners of the web curated by Tina’s keen eye.

TOBIAS VAN SCHNEIDER

I had to include Tobias Van Schneider’s newsletter on this list. I think Randy Hunt, Etsy’s design VP, sums it up perfectly “Tobias’s emails are little peeks inside a big imagination”. They’re not just run downs of Tobias’s inspirations they’re little insights into his brain and personality which is what’s best about them.

TIFFANY HAN

I know I’ve mentioned Tiffany’s work before in my round up if my favourite podcasts but I had to include her here as well because her newsletter always puts a pep in my step. Much in the same vein as her podcast, and her work in general, Tiffany’s newsletter is filled with words of wisdom and encouragement for living a creative life. Her newsletter comes across as just so Tiffany, that you can almost hear her reading it to you and it makes her “just go do it” message even more powerful, because it feels like it’s coming from a friend.

 

What do you look forward to arriving in your inbox? What else should be on my list?

The hard part of creativity isn’t starting, or finding an idea, the hard part of creativity is keeping going.

You have to keep going when you’re in the middle, when it’s no longer exciting, when it still doesn’t work how you want it to but that fresh shiny newness has gone. You have to keep going after you’ve had the rush of an idea, and then the low of it not going how you thought it would. You have to keep going after that low, even though you know you might end up there again. You have to keep going even if you don’t think you’re getting any better.

No one wants to talk about the middle bit. No one wants to show anyone else the middle bit. No one wants to see the middle bit.

 No one likes that bit of creativity. It’s ugly and it’s hard. It’s the source of frustration, of anxiety, of the heavy sobbing tears.

 It’s easy to forget it exists. You scroll through Instagram, Behance, Etsy, through life and you see something enviable. You see a snapshot of something and not the story behind it. You can scroll and scroll and scroll and think that everyone else has skated over the middle bit and found a short cut to the good stuff.

 They didn’t. The middle did happen, it might even still be happening.

 It’s also really important. The middle is where you get the value. Without the middle, without having to preserve it’s too easy, it’s so easy it isn’t an achievement. If anything is worth doing it’s worth that work, it’s worth the ugly and the hard, and, yes, even all of those break downs.

 The only way to work through the hard stuff is to do the work. I wish there was an easier, prettier, more saleable answer, but there isn’t. You just have to keep working with the hope that some way into the work you can stop and look back at where you started and see the growth. You know what, I wouldn’t have it any other way. I’m learning to fall in love with the hard middle bit even though it hurts.

 So, this is for you, anyone who’s stuck in the middle, who doesn’t feel like it’s going anywhere. Keep going. Keeping going is the only way to get somewhere, and you will. Even if you can’t see it yet, you’re already on your way.

 It will be worth it and you’re not alone.

 As Billy Ocean taught us all: when the going gets tough, the tough get going.

 So, get going because even if being creative is tough, you’re tougher.